INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact HLM Trans Shop?
You can reach us anytime through our contact form or email us at info@hlmtransshop.com. Our team will get back to you as soon as possible.
What are your customer service hours?
Our support team typically responds Monday–Friday, within 24–48 hours. Response times may be quicker depending on inquiry volume.
What payment methods do you accept?
We accept a variety of payment options for your convenience, including:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Other secure payment methods (depending on your region)
How can I track my order?
Once your order has shipped, you will receive a tracking number via email to monitor its progress. You can track your package directly through the courier's website.
How long does it take to receive a response?
Most inquiries are answered within 24 hours, but please allow up to 48 hours during busy periods.